Terms & Conditions

Last Updated: [Insert Date], 2025. Welcome to Meyvex. These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by [Full Legal Name of your Pvt Ltd Company] ("Meyvex," "the Agency," "we," "us," or "our"), a company incorporated under the Companies Act, 2013, with CIN: [Insert Your CIN Number]. By accessing our website or engaging our services, you (the "Client") agree to be legally bound by these Terms.

Section 1

The Unified D2C Ecosystem (Services)

Meyvex provides an integrated suite of growth services designed for D2C brands. The scope of work includes:

Performance Marketing: Scalable paid acquisition strategies on Meta and Google.
Shopify Development: End-to-end storefront design, development, and CRO.
Retention Marketing: Lifecycle automation via WhatsApp, Email, and SMS.
Content Marketing: Strategic brand storytelling and high-performance creative production.
Social Media Marketing: Organic community management and brand positioning.
Specific deliverables and timelines will be defined in a signed Statement of Work (SOW) or Service Agreement.

Section 2

Client Obligations & Access

To ensure the performance of the ecosystem, the Client agrees to:

Provide timely access to Shopify backends, Meta Business Manager, Google Ads accounts, and other necessary third-party tools.
Furnish brand assets, high-resolution media, and product information required for execution.
Approve creative assets and strategy pivots within [Insert Number, e.g., 48] hours to maintain growth momentum.

Section 3

Financial Terms & GST

Service Fees: Monthly retainers are billed in advance. Project-based services (e.g., Shopify Dev) require a 50% upfront deposit.
Advertising Spend: The Client is responsible for paying advertising platforms (Meta, Google, etc.) directly. Meyvex fees are strictly for management and strategy.
GST: As per Indian law, Goods and Services Tax (GST) at the prevailing rate (currently 18%) will be applicable to all service invoices.
Late Payments: Invoices unpaid for more than 7 days may result in a pause of all active campaigns and services.

Section 4

Intellectual Property Rights

Client Property: All trademarks, logos, and pre-existing content provided by the Client remain their exclusive property.
Work Product: Upon full payment of all outstanding invoices, Meyvex transfers the ownership of final ad creatives, custom Shopify code, and copy developed specifically for the Client.
Proprietary Frameworks: Meyvex retains all rights to its internal data-modeling techniques, strategy frameworks, and proprietary growth processes used during the service.

Section 5

Third-Party Platform Disclaimer

Meyvex operates within the infrastructure of third-party platforms (Shopify, Meta, Google). We are not liable for:

Unexpected downtime or technical bugs on Shopify.
Ad account suspensions or policy changes initiated by Meta or Google.
Fluctuations in performance caused by third-party algorithm updates.

Section 6

Performance & Growth Guarantee

While Meyvex is committed to engineering high-velocity growth, marketing performance is influenced by external factors including market volatility, competition, and product-market fit. We do not offer a 100% guarantee of specific revenue figures or ROAS. Past performance in our portfolio is not a guarantee of future results for new brands.